Strategic Client Growth Manager

Softswiss; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Private health insurance

Sports benefits

Free English lessons

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Upskilling, internal workshops, and参与

Job summary

SOFTSWISS is seeking a Business Account Manager to build and maintain strong, long-term relationships with clients and drive growth across the casino platform. You will develop strategic plans and deliver tailored solutions in collaboration with internal teams.

You will work closely with clients to understand their operations, challenges, and goals, acting as a trusted partner. The role emphasizes communication, negotiation, and cross-functional teamwork to ensure client success.

Qualifications

• Experience in building and maintaining client relationships.
• Ability to understand client operations and goals.
• Proven track record in account management or customer success.

Responsibilities

• Establish and nurture long-term relationships with clients and key client contacts.
• Understand client business specifics and operations.
• Identify client problems and propose solutions with internal teams.
• Create client development plan and strategy.
• Drive client satisfaction and growth with the platform team.
• Forecast and track project metrics.

Skills

Communication skills

Russian B2

IT industry knowledge

Account management exp

Client relationships

Job description

SOFTSWISS is seeking a Business Account Manager to build and maintain strong, long-term relationships with clients and drive growth across the casino platform. You will develop strategic plans and deliver tailored solutions in collaboration with internal teams.

You will work closely with clients to understand their operations, challenges, and goals, acting as a trusted partner. The role emphasizes communication, negotiation, and cross-functional teamwork to ensure client success.