Strategic Client Growth & Engagement Lead

YouGov; Colorado; On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Paid vacation

Flexible work arrangements

Group medical, dental and vision

Job summary

YouGov in the United States is seeking a CEM Manager focused on growing and retaining key accounts through strategic planning and data product solutions. You will manage pipeline, expand executive relationships, and drive adoption of YouGov data offerings across priority accounts.

Responsibilities include leading quarterly business reviews, achieving revenue targets, and coordinating with internal teams to ensure exceptional client experiences and forecast accuracy.

Qualifications

• 5+ years of experience in account management, business development, client engagement or market research sales.
• Experience selling research, data, SaaS, subscription or consulting solutions.
• Strong commercial mindset with a track record of achieving targets.
• Proven ability to build executive-level client relationships.
• Excellent presentation, communication and negotiation skills.
• Strong Excel, PowerPoint and CRM experience.

Responsibilities

• Achieve or exceed annual revenue targets and maintain a healthy pipeline.
• Create and execute account plans for all priority accounts with clear growth strategies.
• Expand stakeholder relationships and identify new budget holders and decision makers.
• Conduct regular client meetings and strategic business reviews.
• Drive adoption of YouGov Data Products including BrandIndex, Profiles, Behavioral, GTP, Yabble and future solutions.
• Execute monthly Top of Mind campaigns and re-engagement programs for dormant clients.
• Generate a minimum level of qualified opportunities each month and maintain accurate forecasting.
• Ensure Salesforce, Gong, Planner and Project Allocator are updated accurately and on time.
• Collaborate with internal teams to deliver outstanding client experiences and commercial outcomes.

Skills

Presentation skills

Communication

Negotiation skills

Commercial mindset

Tools

Excel

PowerPoint

CRM

Job description

YouGov in the United States is seeking a CEM Manager focused on growing and retaining key accounts through strategic planning and data product solutions. You will manage pipeline, expand executive relationships, and drive adoption of YouGov data offerings across priority accounts.

Responsibilities include leading quarterly business reviews, achieving revenue targets, and coordinating with internal teams to ensure exceptional client experiences and forecast accuracy.