Strategic Client Growth Manager

YouGov America Inc.; United States; Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Paid vacation & holidays

Flexible working arrangement

Medical, dental, and vision insurance

Life and disability insurance

Parental leave

401(k) with company match

Job summary

YouGov America Inc. is seeking a CEM Manager to drive revenue growth through strategic account management, retention, and cross-selling across priority clients.

You will lead account plans, expand stakeholder networks, and promote YouGov Data Products while maintaining accurate CRM data and forecasting. A strong commercial mindset and 5+ years in related roles are required. This role offers a collaborative, metrics-driven environment with career growth opportunities.

Qualifications

• 5+ years of experience in account management, business development, client engagement or market research sales.
• Experience selling research, data, SaaS, subscription or consulting solutions.
• Strong commercial mindset with a track record of achieving targets.
• Proven ability to build executive-level client relationships.
• Excellent presentation, communication and negotiation skills.
• Strong Excel, PowerPoint and CRM experience.

Responsibilities

• Achieve or exceed annual revenue targets and maintain a healthy pipeline.
• Create and execute account plans for all priority accounts with clear growth strategies.
• Expand stakeholder relationships and identify new budget holders and decision makers.
• Conduct regular client meetings and strategic business reviews.
• Drive adoption of YouGov Data Products including BrandIndex, Profiles, Behavioral, GTP, Yabble and future solutions.
• Execute monthly Top of Mind campaigns and re-engagement programs for dormant clients.
• Generate a minimum level of qualified opportunities each month and maintain accurate forecasting.
• Ensure Salesforce, Gong, Planner and Project Allocator are updated accurately and on time.
• Collaborate with internal teams to deliver outstanding client experiences and commercial outcomes.

Skills

Account management

Business development

Client engagement

Market research sales

Tools

CRM

Excel

PowerPoint

Job description

YouGov America Inc. is seeking a CEM Manager to drive revenue growth through strategic account management, retention, and cross-selling across priority clients.

You will lead account plans, expand stakeholder networks, and promote YouGov Data Products while maintaining accurate CRM data and forecasting. A strong commercial mindset and 5+ years in related roles are required. This role offers a collaborative, metrics-driven environment with career growth opportunities.