Strategic Client Executive | Remote

Tyler Technologies, Inc.; Austin (TX); Remote; USD 95,000 - 178,000; Full time

Job summary

Tyler Technologies' Client Executive role focuses on cultivating executive relationships and guiding the strategic direction for each client engagement to align with Tyler's goals.

The position requires developing client-specific roadmaps, reducing software consumption gaps, and coordinating with Sales, Product, Implementation, and Support to ensure proactive account management and long-term client success. Travel and site visits are expected to maintain engagement.

Qualifications

• BS/BA degree or equivalent experience in related field.
• Experience managing executive relationships and complex accounts.
• Strong coordination with sales, product, and implementation teams.
• Proven ability to develop strategic roadmaps and drive adoption.
• Excellent communication and negotiation skills.

Responsibilities

• Develops and maintains an executive-level relationship with assigned clients.
• Develops client-specific roadmaps to reduce software consumption gaps and drive adoption.
• Coordinate with Client Success teams for periodic account reviews and health checks.
• Deliver presentations to senior leadership, IT professionals, and client stakeholders.
• Manage highly complex accounts, meeting deadlines and client commitments.

Skills

Account management

Executive relationships

Strategic planning

Stakeholder engagement

Cross-functional collaboration

Education

BS/BA degree

Tools

Microsoft Word

Excel

PowerPoint

Microsoft Project

Job description

Tyler Technologies' Client Executive role focuses on cultivating executive relationships and guiding the strategic direction for each client engagement to align with Tyler's goals.

The position requires developing client-specific roadmaps, reducing software consumption gaps, and coordinating with Sales, Product, Implementation, and Support to ensure proactive account management and long-term client success. Travel and site visits are expected to maintain engagement.