Strategic Client Engagement Lead

Tyler Technologies, Inc.; Plano (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Tyler Technologies, Inc. seeks a Client Engagement Lead in Plano, Texas to cultivate strong, value-driven partnerships with clients, ensuring satisfaction and retention. The role emphasizes relationship management, product adoption, and enhancing client experiences through a deep understanding of Tyler’s Justice solutions.

In this position, you'll work with elected officials and justice leaders to identify priorities and guide them to impactful technology solutions.

Qualifications

• Build strong partnerships with clients to ensure satisfaction and success.
• Drive product adoption to improve Net Promoter Scores (NPS).
• Understand client priorities and guide them toward technology solutions.

Responsibilities

• Manage day-to-day relationships with assigned clients.
• Develop a deep understanding of Tyler's Justice solutions.
• Tell a compelling story that resonates with diverse audiences.

Job description

Tyler Technologies, Inc. seeks a Client Engagement Lead in Plano, Texas to cultivate strong, value-driven partnerships with clients, ensuring satisfaction and retention. The role emphasizes relationship management, product adoption, and enhancing client experiences through a deep understanding of Tyler’s Justice solutions.

In this position, you'll work with elected officials and justice leaders to identify priorities and guide them to impactful technology solutions.