Strategic Client Executive, Public Safety Tech (Remote)

Tyler Technologies, Inc.; Lubbock (TX); On-site; USD 95,427 - 177,653; Full time

Job summary

Tyler Technologies, Inc. is seeking a Client Executive based in Lubbock, Texas. The role focuses on building and maintaining strategic relationships with executive-level stakeholders within client organizations. Responsibilities include account management, fostering strong partnerships, and ensuring alignment with organizational objectives of Tyler.

The successful candidate will advise clients on best practices and product utilization, driving overall client satisfaction and loyalty. Ideal candidates possess strong problem-solving skills and a minimum of three years of account management experience.

Qualifications

• Minimum 3 years’ experience of account management experience preferred.
• Ten or more years’ experience in managing client relationships/software.
• Excellent interpersonal skills including verbal and written communication.

Responsibilities

• Develop and maintain relationships with executive-level stakeholders.
• Consult with clients on business processes and software modifications.
• Measure and report on client health and satisfaction.

Skills

Account management

Interpersonal communication

Strategic planning

Problem-solving

Analytical ability

Education

BS/BA degree in related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Job description

Tyler Technologies, Inc. is seeking a Client Executive based in Lubbock, Texas. The role focuses on building and maintaining strategic relationships with executive-level stakeholders within client organizations. Responsibilities include account management, fostering strong partnerships, and ensuring alignment with organizational objectives of Tyler.

The successful candidate will advise clients on best practices and product utilization, driving overall client satisfaction and loyalty. Ideal candidates possess strong problem-solving skills and a minimum of three years of account management experience.