Strategic Client Executive: Growth & Partnerships

Tyler Technologies, Inc.; United States; Remote; USD 100,000 - 178,000; Full time

Job summary

Tyler Technologies, Inc. is seeking a Client Executive to cultivate executive-level relationships and lead strategic client engagements across a portfolio of accounts in the United States.

As a trusted advisor, you will drive adoption, identify growth opportunities, and align client strategies with Tyler’s product portfolio while coordinating with Sales, Product, Implementation, and Support teams to deliver measurable business outcomes.

Qualifications

• BS/BA degree in related field required or preferred.
• Minimum 3 years’ account management experience preferred.
• Ten or more years’ experience in managing client relationships/software.
• Prior management and leadership experience preferred.
• Excellent planning, organizational skills and follow-through.
• Excellent interpersonal, verbal and written communication skills.
• Strong decision making and problem solving abilities.
• Strong analytical ability in a technical environment.

Responsibilities

• Develops and maintains relationships with assigned clients at the highest levels.
• Assess client maturity and develop client-specific roadmaps to reduce software consumption gaps.
• Assist clients in funding and rollout planning to achieve goals.
• Document and advise on best practices, governance, and Client Success offerings.
• Promote client satisfaction and loyalty by addressing critical business issues.
• Consult with clients on business processes and software modifications.
• Coordinate with Client Success Account Managers on periodic reviews and health checks.
• Engage with Product Owners/Managers, Regional Sales Directors, and other Tyler teams to align post-implementation vision.

Skills

Relationship management

Executive communication

Strategic planning

Cross-functional collaboration

Product knowledge

Public safety product knowledge

Microsoft Office

Education

BS/BA degree in related field

Tools

Microsoft Word

Excel

PowerPoint

Project

Job description

Tyler Technologies, Inc. is seeking a Client Executive to cultivate executive-level relationships and lead strategic client engagements across a portfolio of accounts in the United States.

As a trusted advisor, you will drive adoption, identify growth opportunities, and align client strategies with Tyler’s product portfolio while coordinating with Sales, Product, Implementation, and Support teams to deliver measurable business outcomes.