Strategic Client Billing & Collections Analyst

Ice Miller LLP; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Vision Insurance

Dental Insurance

401k matching

Life insurance

Job summary

Ice Miller LLP in Chicago seeks a Client Special Arrangements Analyst to oversee full-cycle client accounting, including billing and collections for a high-volume group of partners. You will drive accuracy, confidentiality, and timely reporting within the firm’s systems.

The role requires strong attention to detail, cross-functional communication, and the ability to thrive in a fast-paced environment while upholding professional standards.

Qualifications

• Associate’s or Bachelor’s degree in Accounting or related field preferred.
• Experience in a law firm or legal industry strongly preferred.
• In-depth knowledge of electronic billing systems and best practices.
• Strong decision-making and problem-solving skills with a proactive mindset.
• Experience supporting training and adoption of new billing technologies and systems.
• Strong analytical skills and a data-driven approach to improvements.
• Proficiency in Microsoft Office, especially Excel.
• Ability to manage competing priorities in a fast-paced environment.
• Excellent interpersonal and communication skills across teams.

Responsibilities

• Manage full-cycle client accounting for assigned partners, including WIP, AR, trust, and unallocated funds.
• Identify trends in client agreements to optimize profitability and fee arrangements.
• Coordinate with Intake to ensure timely matter openings and resolve delays.
• Monitor billing guidelines, formats, discounts, and rate settings with Pricing.
• Collaborate with attorneys and practice groups to address billing requirements and delinquent billing.
• Use collections software to monitor overdue invoices and coordinate with Collections.
• Support eBilling systems and communicate needs to the eBilling team.
• Analyze financial data to recommend billing solutions and improvements.

Skills

Excel

Analytical skills

Communication skills

Time management

Prior experience in law firm

Education

Bachelor's degree in Accounting

Tools

Electronic billing systems

Billing software

Job description

Ice Miller LLP in Chicago seeks a Client Special Arrangements Analyst to oversee full-cycle client accounting, including billing and collections for a high-volume group of partners. You will drive accuracy, confidentiality, and timely reporting within the firm’s systems.

The role requires strong attention to detail, cross-functional communication, and the ability to thrive in a fast-paced environment while upholding professional standards.