Strategic Claims Account Executive (Hybrid)

Marsh; Atlanta (GA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid Work

Stock purchase opportunities

Tuition reimbursement

Charitable contribution match programs

Job summary

McGriff Specialty, a division of Marsh Agency, seeks a Claim Account Executive to build strategic client relationships, understand client business needs, and guide complex claims with insurers. You will review coverages, determine outcomes, and deliver clear written responses to rights letters while providing recommendations tailored to each client.

This role emphasizes education of clients and internal teams, mentoring, and pursuit of new business opportunities.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Ten years of experience in a claim adjuster/broker claim consulting role.
• Insurance Adjuster’s License per local requirements.
• Multi-line claim experience.
• Read and interpret complex policies and contracts.
• Strong writing skills for complex issue explanations.
• Excellent deductive reasoning and problem-solving abilities.
• Experience in insurance carrier underwriting would be advantageous.

Responsibilities

• Develop and foster strategic client relationships with a focus on client needs and timely communications.
• Handle all claims within upper and Jumbo segments with limited supervision.
• Support carrier-provided claim adjusting services and improve client relations.
• Confirm coverage and manage claims to positive outcomes for assigned clients.
• Provide written responses to reservation of rights letters and coverage denials.
• Educate internal and external clients on policies, coverages, and risk management.
• Mentor internal consultants and support a team approach.
• Identify and pursue new business opportunities with clients.

Skills

Multi-line claims experience

Writing skills

Analytical thinking

Tech literacy

Deductive reasoning

Education

Bachelor's degree or equivalent work experience

Insurance Adjuster's License

ARM or AIC designation

Tools

Job description

McGriff Specialty, a division of Marsh Agency, seeks a Claim Account Executive to build strategic client relationships, understand client business needs, and guide complex claims with insurers. You will review coverages, determine outcomes, and deliver clear written responses to rights letters while providing recommendations tailored to each client.

This role emphasizes education of clients and internal teams, mentoring, and pursuit of new business opportunities.