Strategic Citrix Technical Account Manager — Remote

Arrow Electronics; Tulsa (OK); Hybrid; USD 139,000 - 170,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Matching

Job summary

Arrow Electronics seeks a Citrix Technical Account Manager to drive proactive customer partnerships, align Citrix platform capabilities with business outcomes, and act as the primary technical advisor for Arrow ECS customers in represented markets. You will collaborate with Sales, ATS, and Product teams to accelerate adoption and value.

In this role, you will manage 10–15 strategic accounts, lead cadence calls, and develop adoption plans while ensuring successful POC/POV processes and

Qualifications

• 7+ years in technical roles such as Solutions Architect, Sales Engineer, or Technical Consultant.
• Hands-on experience with Citrix technologies, or adjacent platforms.

Responsibilities

• Serve as the primary technical point of contact for Arrow ECS select end customers.
• Manage a portfolio of 10-15 customer accounts, tiered by complexity and strategic goals.
• Build trusted relationships with technical leaders, sales leadership, and presales solution architects.
• Proactively leads customer cadence calls (weekly, bi-weekly, monthly, or as needed) including quarterly strategic reviews.
• Drive solution adoption and usage aligned to assigned business goals.
• Develop and execute technical adoption plans to accelerate customer time-to-value.
• Identify and proactively resolve technical blockers and risks.
• Support partner enablement initiatives including workshops and technical briefings.
• Collaborate with Arrow and Citrix ATS, Sales Engineering, and Product teams.
• Build and/or lead Proof of Concept (POC) / Proof of Value (POV) process as needed.
• Host and coordinate with Citrix, Executive Briefings, for strategic customers to provide product roadmaps.

Skills

Citrix tech

Channel partners

Presentation skills

Global environments

Relationship building

Job description

Arrow Electronics seeks a Citrix Technical Account Manager to drive proactive customer partnerships, align Citrix platform capabilities with business outcomes, and act as the primary technical advisor for Arrow ECS customers in represented markets. You will collaborate with Sales, ATS, and Product teams to accelerate adoption and value.

In this role, you will manage 10–15 strategic accounts, lead cadence calls, and develop adoption plans while ensuring successful POC/POV processes and