Remote Citrix TAM - Strategic Technical Partner

Arrow Electronics; Tempe (AZ); On-site; USD 139,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Gym access

Job summary

Arrow Electronics is seeking a Citrix Technical Account Manager to act as the primary technical contact for Arrow ECS customers, guiding proactive adoption of Citrix solutions and aligning them with business goals. You will manage 10-15 accounts, build executive-level relationships, and lead strategic reviews to drive retention and growth.

The role requires 7+ years in technical roles, hands-on Citrix experience, and strong presentation and stakeholder skills.

Qualifications

• 7+ years in technical roles such as Solutions Architect, Sales Engineer, or Technical Consultant.
• Hands-on experience with Citrix technologies, or adjacent platforms.
• Experience working with channel partners, internal sales and pre-sales teams, distributors, Enterprise customers, and Professional Services.
• Strong presentation and stakeholder communication skills.
• Ability to operate effectively in global, matrixed environments.
• Proactive, accountable, reliable, and an individual who is a driver to establish their own relationships within accounts.

Responsibilities

• Serve as the primary technical point of contact for Arrow ECS select end customers.
• Manage a portfolio of 10-15 customer accounts, tiered by complexity and strategic goals.
• Build trusted relationships with technical leaders, sales leadership, and presales solution architects.
• Proactively lead cadence calls and quarterly strategic reviews.
• Drive solution adoption and usage aligned to assigned business goals.
• Develop and execute technical adoption plans to accelerate customer time-to-value.
• Identify and proactively resolve technical blockers and risks.
• Support partner enablement initiatives including workshops and technical briefings.
• Collaborate with Arrow and Citrix ATS, Sales Engineering, and Product teams.
• Build and/or lead Proof of Concept (POC) / Proof of Value (POV) as needed.
• Host and coordinate with Citrix, Executive Briefings, for strategic customers to provide product roadmaps.

Skills

Citrix technologies

Channel partners

Presentation skills

Global environments

Stakeholder management

Proactive attitude

Job description

Arrow Electronics is seeking a Citrix Technical Account Manager to act as the primary technical contact for Arrow ECS customers, guiding proactive adoption of Citrix solutions and aligning them with business goals. You will manage 10-15 accounts, build executive-level relationships, and lead strategic reviews to drive retention and growth.

The role requires 7+ years in technical roles, hands-on Citrix experience, and strong presentation and stakeholder skills.