Strategic Child Support Case Manager

YoungWilliams; Chattanooga (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

YoungWilliams in Chattanooga, TN seeks a Child Support Specialist to deliver full services across all stages of the child support process. You will interview customers to determine service needs and identify the next step in case management.

You will ensure compliance with State, Federal, and contractual timeframes for establishing or enforcing child support orders, while maintaining confidentiality and accurate case information.

Qualifications

• High School Diploma or GED required or preferred.
• Minimum 1 year related work experience preferred.
• Experience in human services as a case manager or child support preferred.
• Familiarity with an office environment and automated systems is desirable.

Responsibilities

• Initiates locate procedures such as locating customers' address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying support.
• Accesses system data, including state systems and internet resources to obtain case information.
• Prepares cases and the necessary legal/administrative documents for review by staff attorney or supervisor.
• Identifies remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance.
• Other duties as assigned.

Skills

Interviewing

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

YoungWilliams in Chattanooga, TN seeks a Child Support Specialist to deliver full services across all stages of the child support process. You will interview customers to determine service needs and identify the next step in case management.

You will ensure compliance with State, Federal, and contractual timeframes for establishing or enforcing child support orders, while maintaining confidentiality and accurate case information.