Child Support Specialist

Youngwilliams Pc; Chattanooga (TN); On-site; USD 34,000 - 48,000; Full time

Job summary

Youngwilliams Pc is seeking a Child Support Specialist in Chattanooga, TN to provide full services through the child support process. The role involves interviewing customers to identify service needs and guiding cases through relevant steps to establish or enforce orders.

The position requires a high school diploma or GED, with preferred 1+ year related experience in human services or child support. Strong organizational skills and familiarity with office systems are valued.

Qualifications

• Minimum 1 year related work experience preferred.
• Experience in human services or child support is preferred.
• Familiarity with an office environment and automated systems is desirable.

Responsibilities

• Interview customers to determine service needs and next steps in case management.
• Initiate locate procedures for addresses, employment, and assets.
• Prepare cases and documents for review by staff attorney or supervisor.
• Maintain confidentiality and security of case information.
• Ensure timely attendance and perform other duties as assigned.

Skills

Customer service

Interviewing

Case management

Data entry

Education

High School Diploma or GED

Tools

Office software

Automated systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Child Support Specialist

Regular Full-Time Full Service TN - CSE - Chattanooga, Chattanooga, TN, US

3 days ago Requisition ID: 5438

Summary of Position

The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders.

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance
• Other duties as assigned

Required Education

High School Diploma or GED

Required Experience

• Minimum of 1-year related work experience is preferred.
• Experience in human services as a case manager or child support is preferred.
• Familiarity with an office environment including the use of automated systems is desired.