Child Support Case Manager — Impact & Compliance

YOUNGWILLIAMS INC; Chattanooga (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

YOUNGWILLIAMS INC in Chattanooga, TN is seeking a diligent Child Support Specialist responsible for guiding customers through the full child support process, interviewing clients to determine service needs, and ensuring timely action on cases.

The role requires accessing state systems and relevant resources, preparing legal/administrative documents for review, and identifying remedies to enforce orders while maintaining strict confidentiality and meeting deadlines.

Qualifications

• 1 year related work experience preferred.
• Experience in human services or child support is preferred.
• Familiarity with office automation systems is desirable.

Responsibilities

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance
• Other duties as assigned

Skills

Case management

Administrative skills

Communication

Education

High School Diploma or GED

Job description

YOUNGWILLIAMS INC in Chattanooga, TN is seeking a diligent Child Support Specialist responsible for guiding customers through the full child support process, interviewing clients to determine service needs, and ensuring timely action on cases.

The role requires accessing state systems and relevant resources, preparing legal/administrative documents for review, and identifying remedies to enforce orders while maintaining strict confidentiality and meeting deadlines.