Child Support Case Manager: Help Families Enforce Orders

Youngwilliams Pc; Chattanooga (TN); On-site; USD 34,000 - 48,000; Full time

Job summary

Youngwilliams Pc is seeking a Child Support Specialist in Chattanooga, TN to provide full services through the child support process. The role involves interviewing customers to identify service needs and guiding cases through relevant steps to establish or enforce orders.

The position requires a high school diploma or GED, with preferred 1+ year related experience in human services or child support. Strong organizational skills and familiarity with office systems are valued.

Qualifications

• Minimum 1 year related work experience preferred.
• Experience in human services or child support is preferred.
• Familiarity with an office environment and automated systems is desirable.

Responsibilities

• Interview customers to determine service needs and next steps in case management.
• Initiate locate procedures for addresses, employment, and assets.
• Prepare cases and documents for review by staff attorney or supervisor.
• Maintain confidentiality and security of case information.
• Ensure timely attendance and perform other duties as assigned.

Skills

Customer service

Interviewing

Case management

Data entry

Education

High School Diploma or GED

Tools

Office software

Automated systems

Job description

Youngwilliams Pc is seeking a Child Support Specialist in Chattanooga, TN to provide full services through the child support process. The role involves interviewing customers to identify service needs and guiding cases through relevant steps to establish or enforce orders.

The position requires a high school diploma or GED, with preferred 1+ year related experience in human services or child support. Strong organizational skills and familiarity with office systems are valued.