Strategic Channel Growth & Partnerships Lead

Inpro; Muskego (WI); On-site; USD 90,000 - 140,000; Full time

Job summary

Inpro WT is seeking a Strategic Customer Development Manager to accelerate profitable growth in our commercial window shade business. The role focuses on expanding strategic accounts, developing dealer and channel partnerships, and creating training programs that enable long-term customer success.

You will lead initiatives to recruit and develop partners, coordinate with sales and service teams, and drive onboarding programs that translate opportunities into sustained growth.

Qualifications

• Experience in strategic accounts, national accounts, channel sales, or business development.
• Experience developing and executing sales strategies that drive growth.
• Proven ability to create and deliver product training or onboarding programs.
• Experience recruiting, developing, and supporting dealers or channel partners.

Responsibilities

• Develop and execute sales strategies to expand commercial window shade sales and profitable growth.
• Build and strengthen relationships with strategic and national accounts to identify new opportunities.
• Collaborate with national accounts teams and internal partners to maximize sales opportunities.
• Monitor sales performance and implement strategies to achieve business objectives.
• Identify, recruit, and develop new dealers and channel partners to expand market reach.
• Create structured development plans guiding partners from onboarding to first order and repeat purchases.
• Provide hands-on support during initial opportunities to build partner confidence and capabilities.
• Establish strong relationships driving engagement, retention, and growth.
• Lead customer training and onboarding programs covering product selection, specs, measuring, ordering, installation resources, and service processes.
• Partner with internal experts to create training guides and modules.

Skills

Strategic accounts

National accounts

Channel sales

Business development

Leadership

Communication

Negotiation

CRM

Travel

Tools

CRM systems

Job description

Inpro WT is seeking a Strategic Customer Development Manager to accelerate profitable growth in our commercial window shade business. The role focuses on expanding strategic accounts, developing dealer and channel partnerships, and creating training programs that enable long-term customer success.

You will lead initiatives to recruit and develop partners, coordinate with sales and service teams, and drive onboarding programs that translate opportunities into sustained growth.