Technical Solutions Engineer — Window Treatments

InPro Corporation; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Inpro WT in Charlotte, NC is seeking a Technical Services Sales Engineer to be the go-to technical expert for window treatment solutions. You will partner with Sales, Dealers, Customers, and Inpro teams to identify the right solutions, navigate complex applications, and ensure projects are set up for success.

The role blends technical problem solving with customer interaction and sales support, including reviewing drawings, advising on installations, delivering technical training, and helping

Qualifications

• 3+ years of experience in technical sales, sales engineering, technical support, construction, architectural products, building materials, window treatments, or a related field.
• Ability to read and interpret architectural drawings, plans, specifications, and construction documents.
• Strong problem-solving skills and the ability to translate technical information into clear, practical recommendations.
• Excellent communication, presentation, and training skills.
• The ability to manage multiple projects, priorities, and customer needs at the same time.
• Proficiency with Microsoft Office and CRM or project management systems; Salesforce experience is a plus.
• An Associate or Bachelor's degree in Engineering, Construction Management, Architecture, Design, or a related technical field is preferred.

Responsibilities

• Be the technical expert guiding customers and sales teams on product selection, specifications, applications, installation requirements, and project execution.
• Review architectural drawings, plans, construction documents, and specifications to recommend solutions that fit each project's unique requirements.
• Partner with Sales to answer technical questions, develop solutions, and help move opportunities forward.
• Support projects from concept through installation with custom applications, technical submittals, wiring diagrams, installation documentation, and other project-specific needs.
• Deliver engaging product and installation training for dealers, contractors, customers, and internal teams.
• Troubleshoot and collaborate with Engineering, Product Management, Operations, and Customer Care to find practical solutions and keep projects moving.
• Suggest ideas that improve project accuracy, technical support, and the overall customer experience.

Skills

Technical sales

Interpreting architectural drawings

Problem-solving

Communication

Project management

CRM experience

Education

Bachelor's or Associate degree in Engineering/Construction/Architecture/Design

Tools

AutoCAD

Microsoft Office

CRM systems

Salesforce

Job description

Inpro WT in Charlotte, NC is seeking a Technical Services Sales Engineer to be the go-to technical expert for window treatment solutions. You will partner with Sales, Dealers, Customers, and Inpro teams to identify the right solutions, navigate complex applications, and ensure projects are set up for success.

The role blends technical problem solving with customer interaction and sales support, including reviewing drawings, advising on installations, delivering technical training, and helping