Strategic Change Program Manager

Bank of America; Charlotte (NC); On-site; USD 115,000 - 140,000; Full time

Job summary

Bank of America is seeking an experienced Program and Change Manager to oversee complex corporate change initiatives across departments. You will serve as the primary liaison to department leaders, shaping scope, schedules, budgets, and governance structures to deliver regulatory and executive materials aligned with strategy.

You will lead cross-functional teams, manage risk, and drive continuous improvement using SAFe, Agile Planning, and Scrum practices while coordinating with vendors and

Qualifications

• 7+ years of End-2-End Project Management experience with at least 3+ years managing complex, end to end change.
• Strong Program Management Skills, ability to lead a team and drive to results.
• Knowledge of ITGPST Applications with a preference of understanding Global Channels & Treasury Technology application.
• Proficient with GBT Change Management Policies and procedures including pre-QA/Inline QA, OTA, Steering, managing Financials and health of programs/projects.
• Experience with JIRA, Remedy, Release Manager, PPRT.
• Extensive experience serving as the formal Project Manager within PPRT for multiple projects and programs.
• Schedules and facilitates regular meetings to review progress and status, and ad hoc topical meetings; documents minutes and action items.

Responsibilities

• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders.
• Develops scope, deliverables, resources, work plan, budget, and timing for new change initiatives with sponsors and cross-functional teams.
• Monitors task execution, tracks milestones, builds program plans, and measures progress against KPIs.
• Analyses risks, prepares program reports for managers and stakeholders.
• Identifies requirements for cross-functional teams and external vendors to align with objectives.
• Collaborates with other PMs to identify risks/opportunities and drive efficient decisions.
• Meets with stakeholders to provide transparency and make recommendations using root-cause analysis.

Skills

Consulting

Problem Solving

Program Management

Project Management

Reporting

Collaboration

Leadership Development

Performance Management

Presentation Skills

Issue Management

Oral Communications

Process Design

Process Performance Management

Education

Bachelor's degree

PMP Certification

Tools

JIRA

Remedy

Release Manager

PPRT

Job description

Bank of America is seeking an experienced Program and Change Manager to oversee complex corporate change initiatives across departments. You will serve as the primary liaison to department leaders, shaping scope, schedules, budgets, and governance structures to deliver regulatory and executive materials aligned with strategy.

You will lead cross-functional teams, manage risk, and drive continuous improvement using SAFe, Agile Planning, and Scrum practices while coordinating with vendors and