Senior Change Management Specialist — Cross‑Functional

Bank of America; Plano (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Bank of America is seeking a change management professional in Plano, TX to manage cross-functional change initiatives and provide analytical support throughout the lifecycle. Responsibilities include delivering project deliverables, maintaining documentation, and preparing leadership-ready reports.

The role requires strong collaboration, problem solving, and communication skills, with 1–3 years of project/change experience. In-office role with 40 hours per week.

Qualifications

• Basic knowledge of Microsoft 365 products.
• Strong collaboration and communication.
• Analytical and critical thinking required.
• Excellent problem solving and attention to detail.

Responsibilities

• Provide analytical support for change initiatives through regular prescribed routines.
• Contribute to design, development and timely completion of project deliverables.
• Coordinate with the business to support defined project tasks, track deliverables and statuses; maintain documentation and prepare decks.
• Prepare reports and presentations for leadership; identify gaps, track progress, ensure quality and governance compliance.
• Support planning, risk identification and issue resolution through the change lifecycle.
• Foster partnerships to provide guidance to internal teams and perform risk management to minimize risks.

Skills

Microsoft 365

Collaboration

Presentation skills

Written & oral comms

Critical thinking

Analytical thinking

Job description

Bank of America is seeking a change management professional in Plano, TX to manage cross-functional change initiatives and provide analytical support throughout the lifecycle. Responsibilities include delivering project deliverables, maintaining documentation, and preparing leadership-ready reports.

The role requires strong collaboration, problem solving, and communication skills, with 1–3 years of project/change experience. In-office role with 40 hours per week.