Strategic Change & Adoption Specialist

Dexian; Richmond (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

Dexian in the United States is seeking a Change Manager to support enterprise-wide technology and business transformation initiatives within a complex, highly regulated environment. This role focuses on helping teams navigate change by driving readiness, engagement, communication, and adoption across multiple business functions.

You will partner with technology, product, operations, risk, and business teams; create training materials; assess resistance; monitor adoption metrics; and support

Qualifications

• 2+ years of Change Management, OCM, Project Management, or related discipline.
• Experience supporting technology and/or business transformation initiatives.
• Strong stakeholder management and communication skills.
• Experience in large, matrixed, or regulated organizations.
• Proficiency with Google Workspace (G Sheets and G Slides).
• Ability to manage multiple priorities in a dynamic environment.
• Strong organizational, analytical, and problem-solving skills.

Responsibilities

• Support the planning, execution, and sustainment of change initiatives across technology and business units.
• Develop and implement stakeholder engagement, communication, and adoption strategies.
• Create training materials and support organizational readiness activities.
• Assess and address resistance to change while promoting adoption of new processes and technologies.
• Partner with cross-functional stakeholders including technology, product, operations, risk, and business teams.
• Conduct change impact assessments and support mitigation planning.
• Monitor adoption metrics and provide recommendations to improve outcomes.
• Facilitate meetings, workshops, and communications related to change initiatives.
• Support multiple concurrent projects within a fast-paced environment.

Skills

Change Management

OCM

Project Management

Stakeholder management

Communication

Google Workspace

Tools

G Sheets

G Slides

Job description

Dexian in the United States is seeking a Change Manager to support enterprise-wide technology and business transformation initiatives within a complex, highly regulated environment. This role focuses on helping teams navigate change by driving readiness, engagement, communication, and adoption across multiple business functions.

You will partner with technology, product, operations, risk, and business teams; create training materials; assess resistance; monitor adoption metrics; and support