Senior Tech Change Manager - Adoption & Transformation

Adusa; Salisbury (NC); Hybrid; USD 109,000 - 163,000; Full time

Job summary

Ahold Delhaize USA is seeking an Analyst V, Technology Change Management to lead enterprise change strategies for complex Technology programs. You will work with HR and Corporate Communications to align messaging, plan readiness, and adoption, while building scalable change capability across Technology teams.

The role emphasizes metrics, actionable insights, and coaching leaders to drive adoption at scale in a hybrid work environment based in Salisbury, NC.

Qualifications

• 8+ years of experience in organizational change management for complex technology programs.
• Experience leading multi-program or enterprise-level transformations.
• Strong facilitation and communication strategy skills.
• Data-driven mindset with ability to translate insights into action.
• Ability to operate independently while partnering across teams.

Responsibilities

• Design and lead end-to-end change strategies for complex Technology initiatives, including stakeholder engagement, communications, training, readiness, and adoption planning.
• Partner with HR and Corporate Communications to ensure aligned messaging and a consistent employee experience.
• Establish and track metrics and feedback loops to measure adoption and business outcomes.
• Coach leaders and managers on change practices to support teams through change.
• Embed repeatable frameworks, toolkits, and governance practices for scalable delivery.
• Contribute to continuous improvement of change management approaches aligned to evolving Technology ways of working.

Skills

Facilitation

Communication

Stakeholder engagement

Data-driven mindset

Independent work

Education

Bachelor's degree or equivalent experience

Job description

Ahold Delhaize USA is seeking an Analyst V, Technology Change Management to lead enterprise change strategies for complex Technology programs. You will work with HR and Corporate Communications to align messaging, plan readiness, and adoption, while building scalable change capability across Technology teams.

The role emphasizes metrics, actionable insights, and coaching leaders to drive adoption at scale in a hybrid work environment based in Salisbury, NC.