Senior Change Manager - Tech Deployments & Adoption

Sbsnw; Portland (ME); On-site; USD 90,000 - 130,000; Full time

Job summary

Strategic Business Solutions in Portland, ME seeks a Change Manager to drive the adoption of new technologies, processes, and regulatory initiatives. You will develop communication strategies, lead training efforts, and partner with project teams to ensure measurable business outcomes.

The role requires strong change management capabilities, stakeholder facilitation, and experience in utility or regulated industries.

Qualifications

• Bachelor’s degree in Business, Communications, HR, or related field.
• 5–10 years of change management or organizational development experience.
• Prosci or similar certification preferred.
• Experience in utilities or regulated industries a strong plus.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Experience with one or more: SAP, GIS, Enterprise Asset Management, Customer Lifecycle Management, Cybersecurity, Infrastructure & Network, OT & Gas Controls or utility operations systems a plus.

Responsibilities

• Develop and execute change management plans for major utility projects (e.g., SAP upgrades, infrastructure programs, customer engagement tools).
• Conduct stakeholder assessments and readiness analyses.
• Partner with project managers and BAs to integrate change management into project delivery.
• Create training programs, job aids, and user guides.
• Design and deliver targeted communications across business units.
• Measure adoption, track resistance, and report effectiveness to leadership.

Skills

Change management

Stakeholder engagement

Communication

Facilitation

Project alignment

Education

Bachelor's degree in Business, Communications, HR, or related field

Tools

SAP

GIS

Enterprise Asset Management

Cybersecurity

Infrastructure & Network

OT & Gas Controls

Job description

Strategic Business Solutions in Portland, ME seeks a Change Manager to drive the adoption of new technologies, processes, and regulatory initiatives. You will develop communication strategies, lead training efforts, and partner with project teams to ensure measurable business outcomes.

The role requires strong change management capabilities, stakeholder facilitation, and experience in utility or regulated industries.