Senior Change Management Lead — Transformation & Adoption

dentsu; Detroit (MI); Remote; USD 94,000 - 133,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

Disability insurance (short/long term)

401k

Flexible paid time off

15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Job summary

Merkle, a Dentsu company, is seeking a Senior Manager, Change Management to design and execute adoption strategies across commercial transformation initiatives. As part of the Transformation Enablement Office, you will drive stakeholder engagement, readiness, communications, training, adoption measurement, and employee experience.

You will collaborate with cross-functional teams and governance forums to realize business value.

Qualifications

• Bachelor's degree required.
• 7+ years of experience in change management, organizational transformation, consulting, employee experience, or organizational effectiveness.
• Experience leading change activities for enterprise technology, process, and operating model transformations.
• Strong background in stakeholder engagement, communications, training, organizational readiness, and adoption measurement.
• Experience conducting change impact assessments and stakeholder analyses.
• Exceptional facilitation, presentation, and communication skills.
• Demonstrated ability to influence leaders and stakeholders across complex organizations.
• Proficiency developing executive-level presentations and communications materials.

Responsibilities

• Develop and execute change management strategies that support enterprise commercial transformation initiatives and drive successful adoption of new capabilities, processes, and ways of working.
• Partner with transformation, business, and program leadership teams to integrate change management activities into overall transformation roadmaps and value realization plans.
• Conduct stakeholder assessments and organizational impact analyses to identify adoption risks, readiness gaps, and mitigation strategies.
• Develop audience-specific change and enablement plans tailored to impacted stakeholder groups, roles, and business functions.
• Design and execute stakeholder engagement strategies that build alignment, sponsorship, and commitment across the organization.
• Create and manage communications strategies, messaging frameworks, and communication plans that support transformation objectives and business outcomes.
• Develop executive presentations, leadership communications, talking points, and transformation updates for governance forums and senior stakeholders.
• Facilitate workshops, leadership alignment sessions, stakeholder meetings, and working sessions to drive engagement and decision-making.

Job description

Merkle, a Dentsu company, is seeking a Senior Manager, Change Management to design and execute adoption strategies across commercial transformation initiatives. As part of the Transformation Enablement Office, you will drive stakeholder engagement, readiness, communications, training, adoption measurement, and employee experience.

You will collaborate with cross-functional teams and governance forums to realize business value.