Strategic Certification Policy & Compliance Lead

LegitScript; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

LegitScript is seeking a Manager, Policy and Compliance - Certification to lead the Certification program’s policy and compliance efforts. The role focuses on translating complex regulatory requirements into actionable guidance for clients and internal teams, guiding escalation-based support, and partnering with legal to keep compliance frameworks current.

The role requires strong policy expertise, leadership, and collaboration across legal, research, and operations to ensure accurate, timely

Qualifications

• Knowledge of policy management and regulatory frameworks across relevant sectors.
• Experience leading risk and compliance programs, with policy development and monitoring.

Responsibilities

• Lead SMEs for Certification offerings and monitor regulatory updates.
• Report on regulatory shifts and forecast business impacts.
• Drive cross-functional initiatives to improve certification standards and operations.
• Update and maintain compliance frameworks and run annual standards refresh.
• Join customer calls to support compliance client-facing work.
• Assist Sales with documentation, scoping, and client questions.
• Develop team through coaching and growth planning; manage capacity and KPIs.
• Collaborate with Innovation Leader to integrate AI/automation into workflows.
• Partner with legal for denials, escalations, and litigation concerns; support risk framework.
• Support scope expansions with regulatory discovery and documentation.
• Manage day-to-day operations of the Policy and Compliance team.

Skills

Policy management

Regulatory knowledge

Risk management

Team leadership

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

MacOS

Google Workspace

Microsoft Excel

Job description

LegitScript is seeking a Manager, Policy and Compliance - Certification to lead the Certification program’s policy and compliance efforts. The role focuses on translating complex regulatory requirements into actionable guidance for clients and internal teams, guiding escalation-based support, and partnering with legal to keep compliance frameworks current.

The role requires strong policy expertise, leadership, and collaboration across legal, research, and operations to ensure accurate, timely