Strategic Business Ops Manager — Flexible Hours

Amazon; Arlington, Northern (VA, KY); Hybrid; USD 88,000 - 154,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon’s AWS Enterprise Support Strategy & Operations is hiring a Business Operations Manager to drive field team planning and performance. You will lead budgets, headcount and productivity initiatives, using tools like Quicksight and Excel to generate insights and guide decisions.

You’ll partner with stakeholders to design scalable solutions, balance short-term actions with long-term projects, and communicate effectively to management across functions.

Qualifications

• 5+ years of Microsoft Excel experience.
• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
• Experience with sales CRM tools such as Salesforce or similar software.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

Responsibilities

• Manages business planning on behalf of assigned field teams and key stakeholders.
• Owns the execution of components of Geo/Area planning, productivity improvements, site and level mix planning, headcount planning, goals planning, and operational target setting and budgeting.
• Deep knowledge of operations tools used on a regular basis including applications such as Quicksight and Excel.
• Monitors and applies controllership to variable headcount plans to minimize business risks and maximize business opportunities.
• Dives deep to inspect and scrutinize large data sets to mitigate business risk and downstream impacts of related actions.
• Able to toggle between tactical actions and longer-term initiatives, projects and planning activities.
• Proactively and independently works with stakeholders to identify business needs and design and implement solutions.
• Has a working knowledge of the data available or needed by the wider business for more complex or comparative analysis.
• Draft written and verbal communication with the ability to communicate to management, and at times in a cross-functional setting

Skills

Excel

Salesforce

Sales operations

CRM tooling

Education

Bachelor's degree in Business Administration, Finance, Economics, CS, Engineering

Tools

Quicksight

Excel

Job description

Amazon’s AWS Enterprise Support Strategy & Operations is hiring a Business Operations Manager to drive field team planning and performance. You will lead budgets, headcount and productivity initiatives, using tools like Quicksight and Excel to generate insights and guide decisions.

You’ll partner with stakeholders to design scalable solutions, balance short-term actions with long-term projects, and communicate effectively to management across functions.