Senior Ops & Strategy Manager — Enterprise Growth

Amazon; Dallas, Northern (TX, KY); Hybrid; USD 134,000 - 181,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sr. Business Operations Manager for Enterprise Support Strategy & Operations (ESSO) in Dallas, TX.

You will drive operational cadences, field productivity, and plan headcount and budgeting for large enterprise accounts. The role requires 10+ years Excel experience, a Bachelor’s degree, and expertise in CRM, revenue reporting, and forecasting tools. You will partner with stakeholders to implement data-driven solutions and communicate outcomes to senior

Qualifications

• 10+ years of Microsoft Excel experience.
• Bachelor's degree or equivalent.
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Responsibilities

• Manages business planning for assigned field teams and key stakeholders.
• Owns the execution of Geo/Area planning, productivity improvements, site and level mix planning, headcount planning, goals planning, and operational target setting and budgeting.
• Deep knowledge of operations tools used on a regular basis including applications such as Quicksight and Excel.
• Monitors and applies controllership to variable headcount plans to minimize business risks and maximize business opportunities. Applies judgment on health of the business and influences related management decisions.
• Dives deep to inspect and scrutinize large data sets to mitigate business risk and downstream impacts of related actions.
• Able to toggle between tactical actions and longer-term initiatives, projects and planning activities.
• Proactively and independently works with stakeholders to identify business needs and design and implement solutions.
• Has a working knowledge of the data available or needed by the wider business for more complex or comparative analysis.
• Draft written and verbal communication with the ability to communicate to management, and at times in a cross-functional setting.

Skills

Excel proficiency

CRM experience

Sales processes

Data analysis

Education

Bachelor's degree

Tools

Salesforce

Quicksight

Job description

Amazon Web Services, Inc. is seeking a Sr. Business Operations Manager for Enterprise Support Strategy & Operations (ESSO) in Dallas, TX.

You will drive operational cadences, field productivity, and plan headcount and budgeting for large enterprise accounts. The role requires 10+ years Excel experience, a Bachelor’s degree, and expertise in CRM, revenue reporting, and forecasting tools. You will partner with stakeholders to implement data-driven solutions and communicate outcomes to senior