Strategic Banking Solutions Advisor

Chelsea Groton Bank; North Stonington (CT); Presencial; USD 48.000 - 73.000; Jornada completa

Descripción de la vacante

Chelsea Groton Bank is seeking a Customer Solutions Specialist to help clients reach their financial goals, delivering courteous, ethical service across in-branch and digital channels.

The role requires coaching ability, strong communication, and expertise in lending and cash handling. You will support team growth and cross-sell consumer and business products while maintaining compliance and operational excellence.

Formación

• A.S. degree or equivalent is required.
• Strong coaching and staff development skills.
• Experience with consumer and business lending is preferred.

Responsabilidades

• Provide outstanding customer service and cross-sell bank products.
• Handle deposits, withdrawals, transfers, and related teller tasks.
• Educate customers on digital banking and loan products.
• Assist with training and mentoring Financial Care Professionals.

Conocimientos

Coaching

Customer service

Communication

Problem solving

Math

Organizational skills

Tech-savvy

Educación

Associate degree (A.S.) or equivalent

Herramientas

Microsoft Word

Excel

Outlook

PowerPoint

Descripción del empleo

Chelsea Groton Bank is seeking a Customer Solutions Specialist to help clients reach their financial goals, delivering courteous, ethical service across in-branch and digital channels.

The role requires coaching ability, strong communication, and expertise in lending and cash handling. You will support team growth and cross-sell consumer and business products while maintaining compliance and operational excellence.