Strategic Auto Logistics Account Manager

Connect-Force; Plymouth (MI); Vor Ort; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Life insurance

Disability coverage

Employee assistance program

Wellness resources

Discount programs

Zusammenfassung

Connect-Force in Plymouth, MI is seeking an experienced Account Manager to strengthen customer partnerships within the automotive logistics sector. You will manage key accounts, coordinate with transportation partners, and drive revenue while maintaining service levels.

You will collaborate with operations, pricing, and leadership to deliver solutions, monitor KPIs, and present quarterly updates to customers. This role is on-site with competitive compensation and a comprehensive benefits package.

Qualifikationen

• Previous account management or related customer-facing experience.
• Experience in transportation, logistics, automotive, or carrier management preferred.
• Strong communication and relationship-building skills.
• Proactive mindset with ability to manage multiple priorities.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Excel.
• Experience with Salesforce or dispatching software is a plus.
• College degree or ~5 years of relevant experience preferred.

Aufgaben

• Build lasting relationships with key customer accounts and ensure exceptional service.
• Identify opportunities to expand existing accounts and drive revenue growth.
• Collaborate with customers, partners, and internal teams to resolve issues and keep operations smooth.
• Work with operations, pricing, customer service, and leadership to develop solutions.
• Coordinate customer quotes, bids, and transportation requests while balancing profitability.
• Monitor KPIs, service levels, and performance to identify improvements.
• Lead customer meetings and present business updates for future planning.
• Coordinate with logistics teams to address delays and inventory concerns.

Kenntnisse

Account management

Customer relationships

Communication

Problem solving

Organization

Excel

Salesforce

Multi-tasking

Ausbildung

Bachelor's degree or equivalent

Tools

Salesforce

TMS / Transportation management systems

Dispatch software

Jobbeschreibung

Connect-Force in Plymouth, MI is seeking an experienced Account Manager to strengthen customer partnerships within the automotive logistics sector. You will manage key accounts, coordinate with transportation partners, and drive revenue while maintaining service levels.

You will collaborate with operations, pricing, and leadership to deliver solutions, monitor KPIs, and present quarterly updates to customers. This role is on-site with competitive compensation and a comprehensive benefits package.