Strategic Account Manager – Auto Logistics Growth

Connect-Force; Bloomfield Hills (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Life insurance

Employee assistance programs

Job summary

Connect-Force is seeking an experienced Account Manager to join its automotive logistics team in Plymouth, MI. In this position, you will manage key customer accounts, collaborate across teams, and help drive business growth.

If you are passionate about problem-solving and enjoy working in a collaborative environment, this is a great opportunity to make a real impact and develop your career.

Qualifications

• Previous experience in account management or customer-facing role.
• Experience in transportation, logistics, or automotive preferred.
• Strong communication and relationship-building skills.
• Proactive mindset able to manage multiple priorities.
• Attention to detail and strong organizational skills.

Responsibilities

• Manage key customer accounts and develop partnerships.
• Identify opportunities to expand existing accounts.
• Work with customers and partners to resolve challenges.
• Collaborate with internal teams for customer solutions.
• Coordinate customer quotes and transportation requests.
• Monitor customer KPIs and operational performance.
• Conduct regular account reviews and business updates.
• Coordinate with logistics teams to manage service expectations.

Skills

Account management

Customer relationship management

Problem-solving

Communication skills

Organizational skills

Excel proficiency

Experience in logistics

Education

College degree or 5 years of experience

Tools

Salesforce

Transportation management systems

Dispatching software

Job description

Connect-Force is seeking an experienced Account Manager to join its automotive logistics team in Plymouth, MI. In this position, you will manage key customer accounts, collaborate across teams, and help drive business growth.

If you are passionate about problem-solving and enjoy working in a collaborative environment, this is a great opportunity to make a real impact and develop your career.