Strategic AR Collections Specialist

Roberts Truck Center - Amarillo; Amarillo (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Roberts Truck Center seeks a detail-oriented Corporate AR Collections Specialist to join our accounting team. You will manage outstanding balances, follow up on past-due accounts, and ensure timely payments across multiple locations.

The ideal candidate will have strong communication and organizational skills, the ability to manage high-volume accounts, and a proactive approach to resolving balances. You will work with customers, dealership personnel, and corporate accounting to maintain

Qualifications

• Previous experience in accounts receivable, collections, billing, or accounting preferred.
• Experience managing customer accounts and collecting past-due balances.
• Strong verbal and written communication skills.
• Ability to handle difficult customer conversations professionally and effectively.
• Strong attention to detail, organizational skills, and time management.

Responsibilities

• Monitor and manage accounts receivable balances across multiple company locations.
• Contact customers by phone and email to collect outstanding and past-due balances.
• Review accounts receivable aging reports to identify delinquent accounts and prioritize collection efforts.
• Establish and maintain consistent follow-up procedures for overdue customer accounts.
• Work directly with customers to resolve payment discrepancies, billing questions, and outstanding invoices.
• Coordinate with dealership managers, parts departments, service departments, and accounting personnel to resolve customer account issues.
• Document collection activities, customer communications, payment commitments, and account updates.
• Follow up on payment arrangements to ensure customers meet agreed-upon deadlines.
• Identify accounts requiring additional collection efforts and escalate unresolved issues to management.
• Assist with reconciling customer accounts and researching unapplied payments or billing discrepancies.
• Provide regular updates to management regarding outstanding receivables, collection progress, and delinquent accounts.
• Maintain professional relationships with customers while ensuring company payment expectations are communicated and enforced.
• Perform additional accounting and administrative duties as assigned.

Skills

Accounts receivable experience

Collections experience

Strong communication

Attention to detail

Tools

Microsoft Excel

Outlook

Accounting software

Job description

Roberts Truck Center seeks a detail-oriented Corporate AR Collections Specialist to join our accounting team. You will manage outstanding balances, follow up on past-due accounts, and ensure timely payments across multiple locations.

The ideal candidate will have strong communication and organizational skills, the ability to manage high-volume accounts, and a proactive approach to resolving balances. You will work with customers, dealership personnel, and corporate accounting to maintain