Senior AR Specialist — Cash Flow & Collections (Remote)

Centerline; United States; Remote; USD 65,000 - 70,000; Full time

Job summary

Centerline is seeking an Accounts Receivable Specialist to manage and collect outstanding balances from commercial customers, reduce delinquency, and improve cash flow. You will work with sales, customer service, and finance to ensure timely invoice payment and accurate reconciliation.

The role requires 5+ years in AR/collections, proficiency in Excel and ERP systems, and strong communication and negotiation skills.

Qualifications

• 5+ years of commercial collections, accounts receivable, or credit and collections experience.
• Strong understanding of accounts receivable processes, collection practices, and cash application fundamentals.
• Proficiency with Microsoft Excel, Outlook, and ERP systems.
• Strong verbal and written communication skills.
• Excellent negotiation, problem-solving, and conflict resolution abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Contact commercial customers by phone, email, and written correspondence regarding past-due invoices.
• Review of invoice and payment status on customer facing portals
• Monitor accounts receivable aging reports and prioritize collection efforts based on risk and delinquency levels.
• Investigate and resolve payment delays, billing discrepancies, deductions, and disputes.
• Negotiate payment arrangements with customers while aligning with company credit policies.
• Maintain detailed collection notes and account activity records within the ERP or accounts receivable system.
• Review customer accounts to identify trends, potential credit risks, and escalating delinquency concerns.
• Collaborate with Sales, Customer Service, and Operations teams to resolve issues impacting payment.
• Reconcile customer accounts and ensure unapplied cash, credits, and deductions are addressed promptly.
• Prepare and maintain weekly cash collection forecasts, providing visibility into expected cash receipts and highlighting collection risks or delays.
• Escalate high-risk or severely delinquent accounts to management when appropriate.
• Recommend accounts for credit hold, collection agency placement, or legal action based on established guidelines.
• Meet established key performance indicators (KPIs), including collection effectiveness, DSO reduction, percentage past due reduction, cash forecasting accuracy, and dispute resolution targets.
• Assist with month-end reporting and audit requirements related to accounts receivable.

Skills

Accounts receivable

Collections

Negotiation

Customer comms

ERP systems

Excel

Time management

Education

High school diploma or equivalent

Bachelor's degree (finance preferred)

Tools

Sage

Ariba

Coupa

Oracle iSupplier

Textura

ERP software

Job description

Centerline is seeking an Accounts Receivable Specialist to manage and collect outstanding balances from commercial customers, reduce delinquency, and improve cash flow. You will work with sales, customer service, and finance to ensure timely invoice payment and accurate reconciliation.

The role requires 5+ years in AR/collections, proficiency in Excel and ERP systems, and strong communication and negotiation skills.