Corporate AR Collections Specialist

Amarillo; Amarillo (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Roberts Truck Center is seeking a detail-oriented Corporate Accounts Receivable & Collections Specialist to join our accounting team in Amarillo, TX. This role manages outstanding customer balances, follows up on past-due accounts, and ensures timely collection of payments across multiple company locations.

The ideal candidate will possess strong communication and organizational skills, the ability to handle a high volume of customer accounts, and a proactive approach to resolving outstanding

Qualifications

• Experience in accounts receivable or collections.
• Strong verbal and written communication.
• Detail-oriented with time management.
• Ability to work with multiple departments across locations.

Responsibilities

• Monitor and manage accounts receivable balances across multiple company locations.
• Contact customers by phone and email to collect outstanding and past-due balances.
• Review accounts receivable aging reports to identify delinquent accounts and prioritize collection efforts.
• Establish and maintain consistent follow-up procedures for overdue customer accounts.
• Work directly with customers to resolve payment discrepancies, billing questions, and outstanding invoices.
• Coordinate with dealership managers, parts departments, service departments, and accounting personnel to resolve customer account issues.
• Document collection activities, customer communications, payment commitments, and account updates.
• Follow up on payment arrangements to ensure customers meet agreed-upon deadlines.
• Identify accounts requiring additional collection efforts and escalate unresolved issues to management.
• Assist with reconciling customer accounts and researching unapplied payments or billing discrepancies.
• Provide regular updates to management regarding outstanding receivables, collection progress, and delinquent accounts.
• Maintain professional relationships with customers while ensuring company payment expectations are communicated and enforced.
• Perform additional accounting and administrative duties as assigned.

Skills

Communication skills

Organizational skills

Attention to detail

Independent work

Tools

Microsoft Excel

Outlook

Accounting software

Job description

Corporate AR Collections Specialist

Position Summary

Roberts Truck Center is seeking a detail-oriented and motivated Corporate Accounts Receivable & Collections Specialist to join our accounting team. This position will be responsible for managing outstanding customer balances, following up on past-due accounts, and ensuring timely collection of payments across multiple company locations.

The ideal candidate will have strong communication and organizational skills, the ability to manage a high volume of customer accounts, and a proactive approach to resolving outstanding balances. This role will work closely with customers, dealership personnel, and the corporate accounting team to maintain accurate accounts receivable records and minimize overdue balances.

Essential Duties and Responsibilities

• Monitor and manage accounts receivable balances across multiple company locations.
• Contact customers by phone and email to collect outstanding and past-due balances.
• Review accounts receivable aging reports to identify delinquent accounts and prioritize collection efforts.
• Establish and maintain consistent follow-up procedures for overdue customer accounts.
• Work directly with customers to resolve payment discrepancies, billing questions, and outstanding invoices.
• Coordinate with dealership managers, parts departments, service departments, and accounting personnel to resolve customer account issues.
• Document collection activities, customer communications, payment commitments, and account updates.
• Follow up on payment arrangements to ensure customers meet agreed-upon deadlines.
• Identify accounts requiring additional collection efforts and escalar unresolved issues to management.
• Assist with reconciling customer accounts and researching unapplied payments or billing discrepancies.
• Provide regular updates to management regarding outstanding receivables, collection progress, and delinquent accounts.
• Maintain professional relationships with customers while ensuring company payment expectations are communicated and enforced.
• Perform additional accounting and administrative duties as assigned.

Qualifications and Requirements

• Previous experience in accounts receivable, collections, billing, or accounting preferred.
• Experience managing customer accounts and collecting past-due balances.
• Strong verbal and written communication skills.
• Ability to handle difficult customer conversations professionally and effectively.
• Strong attention to detail, organizational skills, and time management.
• Proficiency in Microsoft Excel, Outlook, and general accounting software.
• Ability to work independently while collaborating with multiple departments and locations.

Performance Expectations

Success in this position will be measured by the ability to:

• Reduce outstanding and past-due accounts receivable balances.
• Improve collection rates and overall payment timeliness.
• Maintain consistent communication and follow-up with customers.
• Resolve outstanding account discrepancies efficiently.
• Maintain accurate collection records and provide timely reporting to management.
• Support the company's overall cash flow and financial objectives.

Equal Employment Opportunity

Roberts Truck Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Note:

This position description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the company. Management reserves the right to revise the position or require additional tasks as business needs change.