AR Collections Specialist for Truck Fleet Accounts

Dobbs-Truck-Group-; Southwind (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Dobbs Truck Group is seeking an experienced Accounts Receivable Collector to manage a large portfolio of customer accounts and secure timely payments for parts, service, and lease invoices.

Responsibilities include contacting customers, negotiating payment plans, resolving discrepancies, and maintaining precise records. Strong accounting knowledge, Excel skills, and professional communication are essential for success.

Qualifications

• Minimum 2-3 years of experience in accounts receivable collections, preferably B2B.
• Strong understanding of accounting principles and practices.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in using accounting software and Microsoft Office (Excel).
• Ability to work independently and manage multiple tasks.

Responsibilities

• Manage a portfolio of approximately 600 customer accounts and ensure timely collection of balances.
• Contact customers by phone, email, and mail to follow up on overdue invoices.
• Negotiate payment plans and arrangements adhering to company policy.
• Resolve billing discrepancies and customer inquiries promptly and professionally.
• Maintain detailed records of all collection activities and payment promises.
• Identify delinquent accounts for management escalation and potential legal action.
• Prepare and submit regular reports on collection progress and metrics like DSO.
• Collaborate with other departments to improve billing and collection processes.
• Process payments and apply them to customer accounts accurately.
• Monitor customer credit limits and payment history to identify risks.
• Stay up-to-date on industry regulations related to collections.
• Assist with other accounting duties as needed.

Job description

Dobbs Truck Group is seeking an experienced Accounts Receivable Collector to manage a large portfolio of customer accounts and secure timely payments for parts, service, and lease invoices.

Responsibilities include contacting customers, negotiating payment plans, resolving discrepancies, and maintaining precise records. Strong accounting knowledge, Excel skills, and professional communication are essential for success.