Credit & Collections Analyst (AR Specialist)

RS Components; Fort Worth (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

RS Americas is seeking a Credit Analyst to manage and oversee the collection of outstanding accounts receivable from customers. You will work with the AR team, customers, and other departments to ensure timely payments and resolve billing issues.

The role requires strong analytical skills, attention to detail, and the ability to handle high-volume transactions while upholding ethical standards and providing excellent customer service.

Qualifications

• Bachelor’s degree in finance, accounting, business administration, or related field.
• 3–4 years of collections experience.
• Strong understanding of order to cash processes.
• Excellent verbal and written communication in English.
• Ability to handle difficult conversations and negotiate effectively.

Responsibilities

• Contact key customers via phone, email, and letters to collect outstanding payments.
• Negotiate payment plans and terms with delinquent customers.
• Maintain and update accurate records of all collection activities in the company’s system.
• Review and analyze aging reports to identify overdue accounts.
• Investigate and resolve billing and payment discrepancies by collaborating with the billing team and customers.
• Prepare and send monthly statements to key clients.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Monitor and track payment arrangements and follow up on broken promises.
• Handle escalated collection issues and negotiate payment arrangements with customers as needed.
• Assist in the development and implementation of AR policies and procedures.
• Identify opportunities for improving the collections process and implement best practices.
• Develop and implement best practices in collections activities.

Skills

Analytical skills

Communication skills

Negotiation skills

Time management

Education

Bachelor’s degree in finance, accounting, business administration, or related field

Tools

SAP

Excel

Job description

RS Americas is seeking a Credit Analyst to manage and oversee the collection of outstanding accounts receivable from customers. You will work with the AR team, customers, and other departments to ensure timely payments and resolve billing issues.

The role requires strong analytical skills, attention to detail, and the ability to handle high-volume transactions while upholding ethical standards and providing excellent customer service.