Strategic Analyst, Enterprise Admin Apps (Remote)

University of Maryland, Baltimore (UMB); Baltimore (MD); Hybrid; USD 68,000 - 70,000; Full time

Benefits offered by this job

Paid leave

Health insurance

Tuition remission for dependents

Flexible work schedules

Teleworking options

Job summary

The Center for Information Technology Services (CITS) at the University of Maryland, Baltimore (UMB) is seeking an Associate Analyst for Enterprise Administrative Applications to support Docusign, Perceptive Content, and Kuali Research across campus.

The role involves configuring applications, developing electronic forms, monitoring operations, troubleshooting, and reporting while liaising with the campus community.

Qualifications

• Bachelor’s degree in IT/CS or related field with relevant coursework.
• Experience with enterprise applications and user support preferred.
• Ability to analyze business processes and develop practical ERP solutions.

Responsibilities

• Configure Docusign, Perceptive Content, and Kuali Research applications.
• Design electronic forms and data reporting specifications.
• Monitor critical business activities and troubleshoot issues.
• Coordinate third‑party integrations and provide end‑user training.

Skills

Communication

Analytical thinking

Team collaboration

Learning able

Education

Bachelor's degree in IT/CS or related field

Tools

Docusign

Perceptive Content

Kuali Research

Jira

Microsoft Excel

SQL

XML

Job description

The Center for Information Technology Services (CITS) at the University of Maryland, Baltimore (UMB) is seeking an Associate Analyst for Enterprise Administrative Applications to support Docusign, Perceptive Content, and Kuali Research across campus.

The role involves configuring applications, developing electronic forms, monitoring operations, troubleshooting, and reporting while liaising with the campus community.