ERP & Enterprise Admin Apps Analyst - Remote/Hybrid

University of Maryland; Baltimore (MD); On-site; USD 68,000 - 70,000; Full time

Job summary

The University of Maryland, Baltimore's Center for Information Technology Services (CITS) seeks an Associate Analyst for Enterprise Administrative Applications. In this role you will support Docusign, Perceptive Content, and Kuali Research, handling configuration, form development, monitoring, troubleshooting, and reporting.

You will liaise with campus users to translate requirements into technical specifications, assist with implementation of solutions, and help maintain data integrity across

Qualifications

• Bachelor’s degree in IT, CS, Sys Admin, or related field.
• Experience with enterprise applications preferred.
• Additional related experience may substitute education per policy.
• Knowledge of Docusign, Perceptive Content, Jira, Excel, SQL/XML preferred.

Responsibilities

• Designs, configures, tests, and assists in the implementation of enterprise software.
• Assesses campus business practices and ERP applications to deliver best practices.
• Liaises with campus community and supports monitoring and issue resolution.
• Collaborates to integrate third-party solutions and provide end-user training.

Skills

Analytical thinking

Communication

Teamwork

Problem solving

Education

Bachelor’s degree in Information Technology or related field

Tools

Docusign

Perceptive Content

Kuali Research

Jira

Microsoft Excel

SQL

XML

Job description

The University of Maryland, Baltimore's Center for Information Technology Services (CITS) seeks an Associate Analyst for Enterprise Administrative Applications. In this role you will support Docusign, Perceptive Content, and Kuali Research, handling configuration, form development, monitoring, troubleshooting, and reporting.

You will liaise with campus users to translate requirements into technical specifications, assist with implementation of solutions, and help maintain data integrity across