Application Systems Administrator – Config & UAT

University of Maryland Global Campus; Adelphi (MD); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Generous Time Off

Comprehensive Health Coverage

Insurance Options

Flexible Spending Accounts

Retirement Plans

Tuition Remission

Job summary

University of Maryland Global Campus (UMGC) is seeking an Application Administrator in Adelphi, MD to configure and modify in-house, vendor-hosted, cloud, and COTS applications. This role supports design, configuration, deployment, maintenance, security, and performance tuning while translating business needs into system settings.

You will gather requirements, document specifications, conduct testing and UAT, provide end-user training, coordinate with vendors, and maintain system documentation.

Qualifications

• 4+ years of experience in full lifecycle implementations and hands-on configuration of software applications.
• Familiarity with ITIL processes and enterprise software such as D2L, ServiceNow, Salesforce., Saba, SharePoint.
• Strong capability to gather business requirements, document BRDs/SRS, and provide user training.
• Experience with troubleshooting, vendor coordination, and end-user support.

Responsibilities

• Perform system administration for COTS and enterprise applications.
• Collaborate with business units to design solutions and implement configurations.
• Monitor and optimize application performance and security per business needs.
• Coordinate with vendors for issue resolution and deployments.
• Lead testing, including UAT, and contribute to test plans and documentation.
• Create and maintain documentation, including BRD, SRD, and end-user guides.

Job description

University of Maryland Global Campus (UMGC) is seeking an Application Administrator in Adelphi, MD to configure and modify in-house, vendor-hosted, cloud, and COTS applications. This role supports design, configuration, deployment, maintenance, security, and performance tuning while translating business needs into system settings.

You will gather requirements, document specifications, conduct testing and UAT, provide end-user training, coordinate with vendors, and maintain system documentation.