Strategic AI Transformation & Operations Lead
Puffy
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Benefits offered by this job
Job summary
Puffy, a market-leading D2C brand, is hiring a Head of AI Transformation and Business Operations to lead the AI integration across functions, owning the portfolio within budget and delivering measurable improvements, reporting directly to the CEO. This on-site Dubai-based role includes a tax-free package, relocation support, visa sponsorship, and a fast path to senior leadership.
You will build reusable workflows, empower teams to operate independently, and scale AI across marketing, customer
Qualifications
- 8+ years in business operations, transformation or product operations with cross-functional impact.
- AI-enabled workflows you originated and deployed across multiple functions.
- Strong proficiency with LLMs, agents, integrations, and automation.
- Commercial and systems judgment on workflow simplification and economics.
- Leadership that secures adoption and ownership across teams.
- Adaptability as technology evolves and tools change.
Responsibilities
- Turn AI capability into measurable business performance across the org.
- Enable teams to operate independently with proven workflows and ownership.
- Lead portfolio of AI transformation, aligning with budgets and delivery capacity.
Skills
Tools
Job description
Puffy, a market-leading D2C brand, is hiring a Head of AI Transformation and Business Operations to lead the AI integration across functions, owning the portfolio within budget and delivering measurable improvements, reporting directly to the CEO. This on-site Dubai-based role includes a tax-free package, relocation support, visa sponsorship, and a fast path to senior leadership.
You will build reusable workflows, empower teams to operate independently, and scale AI across marketing, customer
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