Strategic AI Solutions Engineer – Enterprise Pre-Sales

Jobgether; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary

Comprehensive medical, dental, and vision coverage

Flexible PTO and paid parental leave

Retirement savings plan

Professional development opportunities

Job summary

A leading tech company is seeking a Strategic Solutions Engineer in the United States. This role focuses on driving AI-driven customer experience transformations, requiring 7+ years of experience in pre-sales or solutions engineering. Responsibilities include partnering with clients, conducting technical discovery, and leading proof-of-value engagements. The position offers a competitive salary, comprehensive benefits, and opportunities for growth.

Qualifications

• 7+ years of customer-facing experience, including 1-3 years in pre-sales or solutions engineering.
• Strong knowledge of contact center technologies and architectures.
• Excellent communication skills to articulate complex technical solutions.

Responsibilities

• Partner with clients to understand business objectives and workflow.
• Lead technical discovery sessions covering contact center infrastructure.
• Conduct ROI workshops linking AI capabilities to quantifiable impact.

Skills

Customer-facing experience

Knowledge of contact center technologies

Communication skills

Consultative mindset

Experience with AI/ML technologies

Tools

Salesforce

Genesys

Nice

Five9

Amazon Connect

Job description

A leading tech company is seeking a Strategic Solutions Engineer in the United States. This role focuses on driving AI-driven customer experience transformations, requiring 7+ years of experience in pre-sales or solutions engineering. Responsibilities include partnering with clients, conducting technical discovery, and leading proof-of-value engagements. The position offers a competitive salary, comprehensive benefits, and opportunities for growth.