Senior AI Solutions Engineer - Knowledge & CX
Coveo
14 days+
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Job summary
A leading technology firm is seeking a Senior Solution Engineer to help enterprises understand cutting-edge AI solutions. In this role, you'll guide customers through evaluations and demos, ensuring they recognize the value of our offerings. We're looking for someone with over 6 years of presales experience, strong storytelling abilities, and familiarity with AI and customer service platforms. This position involves building relationships with stakeholders and providing strategic guidance on AI-powered transformations. Join us and shape smarter customer experiences.
Qualifications
- 6+ years of experience as a Presales professional.
- Strong demo, POC, and competitive positioning practices.
- Ability to navigate medium and large enterprises.
Responsibilities
- Guide customers in understanding solutions for confident buying.
- Conduct deep technical discovery to assess fit and capture requirements.
- Build and deliver tailored demos highlighting business value.
- Lead technical components of Proofs of Concept.
- Act as a trusted advisor on AI-powered digital transformation.
- Build trust-based relationships with stakeholders.
Skills
Consultative mindset
Technical communication skills
Demo experience
AI and machine learning knowledge
Programming familiarity
Stakeholder navigation
Tools
Salesforce Service
SAP CX
Postman
Job description
A leading technology firm is seeking a Senior Solution Engineer to help enterprises understand cutting-edge AI solutions. In this role, you'll guide customers through evaluations and demos, ensuring they recognize the value of our offerings. We're looking for someone with over 6 years of presales experience, strong storytelling abilities, and familiarity with AI and customer service platforms. This position involves building relationships with stakeholders and providing strategic guidance on AI-powered transformations. Join us and shape smarter customer experiences.
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