Strategic AI Services Account Director

OpenAI; San Francisco (CA); Hybrid; USD 189,000 - 240,000; Full time

Job summary

OpenAI in San Francisco or New York City is seeking an Account Director focused on Professional Services to drive strategic partnerships with global consulting firms, SI, IT services providers, and BPOs. The role blends technical understanding with executive engagement and value‑driven selling to transform how clients deliver AI services.

You will own a consumption revenue target, help expand platform adoption, and work with researchers, engineers, and product teams to bring AI capabilities to

Qualifications

• 14+ years of enterprise sales experience selling platform‑as‑a‑service (PaaS), software‑as‑a‑service (SaaS), cloud, or AI solutions to large Professional Services organizations.
• A consistent track record of exceeding annual revenue targets greater than $2M for multiple years.
• Experience managing complex, multi‑year enterprise sales cycles with executive‑level stakeholders.
• Demonstrated success selling into global consulting firms, systems integrators, IT services providers, managed services organizations, or business process outsourcing companies.
• Experience navigating highly matrixed organizations and building relationships across business, technology, and delivery organizations.

Responsibilities

• Manage a small number of strategic Professional Services accounts, developing and executing comprehensive account plans to drive long‑term growth.
• Build executive relationships across consulting, technology, delivery, and innovation leadership teams.
• Lead enterprise customers through their AI adoption journey, from initial strategy through successful deployment and expansion.
• Partner with Solutions, Research Engineering, and Product teams to design and execute complex enterprise AI programs.
• Own a consumption revenue target and drive long‑term platform adoption across global organizations.
• Develop and manage accurate consumption revenue forecasts.
• Identify opportunities to expand OpenAI's footprint through new business units, geographies, service lines, and AI‑powered client offerings.
• Analyze key account metrics to create reports and provide strategic insights to internal and external stakeholders.
• Stay informed on the Professional Services landscape—including consulting trends, AI transformation initiatives, competitive dynamics, and strategic partnerships—to influence OpenAI's product roadmap and go‑to‑market strategy.
• Collaborate cross‑functionally with Solutions, Marketing, Communications, Business Operations, Finance, Product Management, Engineering, and Research.
• Support the recruitment and onboarding of new teammates.
• Contribute to the continued development of OpenAI's culture.

Skills

Enterprise sales

SaaS/Cloud/AI sales

Executive engagement

Strategic account planning

Negotiation

Cross-functional collaboration

Job description

OpenAI in San Francisco or New York City is seeking an Account Director focused on Professional Services to drive strategic partnerships with global consulting firms, SI, IT services providers, and BPOs. The role blends technical understanding with executive engagement and value‑driven selling to transform how clients deliver AI services.

You will own a consumption revenue target, help expand platform adoption, and work with researchers, engineers, and product teams to bring AI capabilities to