Strategic AI Deployment Lead

Cursor; United States; Remote; USD 105,000 - 148,000; Full time

Job summary

SpaceX is hiring the first AI Deployment Manager to partner with strategic enterprise customers in Sydney. You will drive adoption, deliver measurable business value, and connect customer needs with internal Grok teams to shape implementation strategies.

You will work across engineering leaders and executives to align usage with business goals and guide rollout best practices, contributing to renewals and expansion opportunities.

Qualifications

• Strong communication and executive presence.
• Deep understanding of the software development lifecycle and engineering orgs.
• Fluent in technical workflows and AI tooling.
• Customer-obsessed with strategic thinking and problem-solving.
• Thrives in a startup environment: scrappy, proactive, adaptable.
• Experience in TAM, Solutions Architecture, Customer Success, or Consulting for enterprise software.

Responsibilities

• Build and grow relationships with engineering leaders and power users at key accounts.
• Partner with Field Engineering and Sales to deliver a seamless post-sale experience.
• Drive adoption of Grok by aligning usage with business objectives and engineering goals.
• Guide customers on rollout, prompt strategy, context configuration, and internal enablement.
• Serve as the customer’s voice internally and influence roadmap priorities.
• Provide strategic account planning and regular business reviews with VP- and CTO-level stakeholders.
• Monitor account health, usage patterns, and product engagement to drive renewals and expansion.

Skills

Executive presence

Strong communicator

AI tooling

Customer focus

Startup experience

TAM experience

Enterprise software

Technical storytelling

Tools

N/A

Job description

SpaceX is hiring the first AI Deployment Manager to partner with strategic enterprise customers in Sydney. You will drive adoption, deliver measurable business value, and connect customer needs with internal Grok teams to shape implementation strategies.

You will work across engineering leaders and executives to align usage with business goals and guide rollout best practices, contributing to renewals and expansion opportunities.