AI Deployment Manager - Australia

Cursor; United States; Remote; USD 105,000 - 148,000; Full time

Job summary

SpaceX is hiring the first AI Deployment Manager to partner with strategic enterprise customers in Sydney. You will drive adoption, deliver measurable business value, and connect customer needs with internal Grok teams to shape implementation strategies.

You will work across engineering leaders and executives to align usage with business goals and guide rollout best practices, contributing to renewals and expansion opportunities.

Qualifications

• Strong communication and executive presence.
• Deep understanding of the software development lifecycle and engineering orgs.
• Fluent in technical workflows and AI tooling.
• Customer-obsessed with strategic thinking and problem-solving.
• Thrives in a startup environment: scrappy, proactive, adaptable.
• Experience in TAM, Solutions Architecture, Customer Success, or Consulting for enterprise software.

Responsibilities

• Build and grow relationships with engineering leaders and power users at key accounts.
• Partner with Field Engineering and Sales to deliver a seamless post-sale experience.
• Drive adoption of Grok by aligning usage with business objectives and engineering goals.
• Guide customers on rollout, prompt strategy, context configuration, and internal enablement.
• Serve as the customer’s voice internally and influence roadmap priorities.
• Provide strategic account planning and regular business reviews with VP- and CTO-level stakeholders.
• Monitor account health, usage patterns, and product engagement to drive renewals and expansion.

Skills

Executive presence

Strong communicator

AI tooling

Customer focus

Startup experience

TAM experience

Enterprise software

Technical storytelling

Tools

N/A

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

About the role

We're hiring the first AI Deployment Manager to partner with some of our most strategic enterprise customers. This role will be based in Sydney. As an AI Deployment Manager, you'll drive adoption, deliver measurable business value, and help shape how AI transforms engineering teams. You'll act as the connective tissue between customer stakeholders and our internal teams, influencing both the Grok roadmap and each customer’s implementation strategy.

What you'll do

• Build and grow deep relationships with engineering leaders and power users at key accounts
• Partner with Field Engineering and Sales to deliver a seamless post-sale experience
• Drive adoption of Grok by aligning usage with business objectives and engineering goals
• Guide customers on best practices for rollout, prompt strategy, context configuration, and internal enablement
• Serve as the customer’s voice internally and influence roadmap priorities
• Provide strategic account planning and regular business reviews with VP-and CTO-level stakeholders
• Monitor account health, usage patterns, and product engagement to drive renewals and expansion

You may be a fit if

• You have strong communication skills and executive presence, and are comfortable whiteboarding with developers and pivoting to value with a CTO
• You have a deep understanding of the software development lifecycle and engineering org structures
• You are fluent in technical workflows, AI tooling, and developer productivity (even if you haven't been a full-time engineer)
• You are customer-obsessed with a knack for strategic thinking and problem-solving
• You thrive in a startup environment: scrappy, proactive, and adaptable
• You have experience in TAM, Solutions Architecture, Customer Success, or Consulting for enterprise software

About

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team