Strategic AI & Data Solutions Account Lead

Innodata Inc.; California (MO); On-site; USD 165,000 - 201,000; Full time

Job summary

Innodata, Inc., a global data engineering company, seeks a Strategic Account Manager in San Francisco, CA to lead senior client engagements and coordinate cross-functional delivery with data engineers, analysts, and project managers. You will manage project scope, timelines, and budgets, serving as the primary contact for assigned accounts and presenting status updates to clients.

The role focuses on retention and long‑term partnerships through strategic account planning.

Qualifications

• Candidates must have 2 years of progressive, post-baccalaureate experience in managing senior level client engagements end-to-end.
• Experience crafting strategies for operational or technology-driven initiatives using quantitative and qualitative research methods.
• MBA or related field preferred with demonstrated ability to align strategic priorities with operational delivery.

Responsibilities

• Coordinate with internal teams to ensure timely and successful delivery of client projects.
• Monitor project progress, identify risks, and address issues to ensure client satisfaction.
• Manage scope, timelines, and budgets; communicate changes to clients promptly.
• Serve as the primary point of contact for assigned accounts and maintain strong client relationships.
• Conduct regular client meetings, presentations, and status updates to ensure progress.
• Architect cross-functional delivery plans and manage risk and iteration at scale.
• Present insights and expansion strategies to product, safety, and procurement leads.
• Shape roadmap of emerging services based on client need and delivery capability.
• Develop and implement account plans to ensure client retention and long‑term partnerships.

Skills

Client management

Strategic account growth

Education

Master’s degree in Business Administration or Marketing

Job description

Innodata, Inc., a global data engineering company, seeks a Strategic Account Manager in San Francisco, CA to lead senior client engagements and coordinate cross-functional delivery with data engineers, analysts, and project managers. You will manage project scope, timelines, and budgets, serving as the primary contact for assigned accounts and presenting status updates to clients.

The role focuses on retention and long‑term partnerships through strategic account planning.