Strategic Ads Account Manager - Onboarding & Growth

OpenAI; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

OpenAI in San Francisco, CA, seeks an Account Manager to support advertisers onboarding, launches, and growth on our advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve business objectives while ensuring a strong, responsible experience.

This role sits at the intersection of relationship management, strategy, and execution, collaborating with Sales, Product, Analytics, Policy, and Operations to drive long-term partner growth and

Qualifications

• 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.

Responsibilities

• Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
• Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI's ads products.
• Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
• Identify opportunities to expand partnerships through increased product adoption and incremental investment.
• Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
• Surface advertiser feedback and insights to inform product improvements and long-term strategy.
• Help build scalable processes and best practices that support the growth of OpenAI's advertising ecosystem.

Skills

Account management

Digital advertising

Customer success

Consulting

Relationship building

Job description

OpenAI in San Francisco, CA, seeks an Account Manager to support advertisers onboarding, launches, and growth on our advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve business objectives while ensuring a strong, responsible experience.

This role sits at the intersection of relationship management, strategy, and execution, collaborating with Sales, Product, Analytics, Policy, and Operations to drive long-term partner growth and