Strategic Ads Account Manager – Onboarding & Growth

OpenAI; United States; Hybrid; USD 80,000 - 110,000; Full time

Job summary

OpenAI’s advertising team is seeking an Account Manager to onboard, launch, and grow advertiser partnerships on our platform. You will manage a portfolio of partners, acting as a trusted advisor to help achieve business goals while ensuring a responsible, high-quality advertiser experience.

This hybrid role is based in New York City and involves close collaboration with Sales, Product, Analytics, and Policy teams to optimize outcomes and scale OpenAI’s advertising ecosystem.

Qualifications

• 5–10+ years of experience in digital advertising or client-facing roles.
• Experience onboarding, launching campaigns and driving growth.

Responsibilities

• Own relationships with a portfolio of advertising partners and serve as their primary contact.
• Guide advertisers through onboarding and campaign launches to drive strong adoption.
• Analyze campaign performance and provide actionable recommendations for outcomes.
• Identify opportunities to expand partnerships through product adoption and investment.
• Collaborate cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues.
• Surface advertiser feedback to inform product improvements and long-term strategy.
• Help build scalable processes and best practices for OpenAI’s ads ecosystem.

Skills

Digital advertising

Account management

Customer success

Consulting

Client-facing

Job description

OpenAI’s advertising team is seeking an Account Manager to onboard, launch, and grow advertiser partnerships on our platform. You will manage a portfolio of partners, acting as a trusted advisor to help achieve business goals while ensuring a responsible, high-quality advertiser experience.

This hybrid role is based in New York City and involves close collaboration with Sales, Product, Analytics, and Policy teams to optimize outcomes and scale OpenAI’s advertising ecosystem.