Strategic Administrative Operations Lead

Texas A&M International; Austin (TX); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Texas Department of Public Safety is seeking an experienced Administrative Operations Lead to oversee senior-level administrative, consultative, and policy analysis work. You will coordinate division functions, manage human resources, training, records management, and policy development with limited supervision and independent judgment.

The role requires strong supervisory skills, data analysis, and the ability to implement process improvements while ensuring compliance with state regulations.

Qualifications

• Graduation from an accredited four-year college with a major in Business Administration, Public Administration, or related field.
• Minimum of five (5) years related experience in office management, business administrative review and process, administration of personnel, or organizational development work.
• Minimum of two (2) years' experience directly supervising staff or serving in a Team Lead position preferred.
• Experience working with State of Texas is preferred.
• Must possess a valid driver license from state of residence.
• Regulatory knowledge: Working knowledge of TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio), SharePoint and DocuSign.

Responsibilities

• Serves as point of contact for employees who liaise with other departments and internal programs to explain the programs and agency statutory requirements and provides technical assistance.
• Assists with the daily operations of a variety of technical, training, research, planning, policy, and administrative activities of personnel administration and records management staff.
• Develops methods and procedures for gathering, compiling, analyzing statistical data and ensuring the accuracy and timeliness of data entry and production by team members.
• Reviews and evaluates compliance with program policies and procedures, statutes, and rules; and makes determinations and recommendations to implement corrective action(s) and process improvements to standardize and improve organizational systems.
• Develops and implements new or modifies existing administrative program policies, procedures, goals and objectives related to the assigned program areas.
• Reviews comprehensive technical records and reports that present and interpret data, identifies alternatives, and makes and justifies recommendations based on impact(s) to division resources.
• Assists with the establishment of goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
• Interprets historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated.

Skills

Supervisory leadership

Analytical thinking

Communication skills

Organizational skills

Education

Bachelor's degree in Business Administration/Public Administration

Tools

Microsoft Office Suite

SharePoint

DocuSign

Job description

Texas Department of Public Safety is seeking an experienced Administrative Operations Lead to oversee senior-level administrative, consultative, and policy analysis work. You will coordinate division functions, manage human resources, training, records management, and policy development with limited supervision and independent judgment.

The role requires strong supervisory skills, data analysis, and the ability to implement process improvements while ensuring compliance with state regulations.