DPS - RSD - Administrative Operations Lead - 1687

Texas A&M International; Austin (TX); Híbrido; USD 70 000 - 95 000; Tempo integral

Resumo da oferta

Texas Department of Public Safety is seeking an experienced Administrative Operations Lead to oversee senior-level administrative, consultative, and policy analysis work. You will coordinate division functions, manage human resources, training, records management, and policy development with limited supervision and independent judgment.

The role requires strong supervisory skills, data analysis, and the ability to implement process improvements while ensuring compliance with state regulations.

Qualificações

• Graduation from an accredited four-year college with a major in Business Administration, Public Administration, or related field.
• Minimum of five (5) years related experience in office management, business administrative review and process, administration of personnel, or organizational development work.
• Minimum of two (2) years' experience directly supervising staff or serving in a Team Lead position preferred.
• Experience working with State of Texas is preferred.
• Must possess a valid driver license from state of residence.
• Regulatory knowledge: Working knowledge of TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio), SharePoint and DocuSign.

Responsabilidades

• Serves as point of contact for employees who liaise with other departments and internal programs to explain the programs and agency statutory requirements and provides technical assistance.
• Assists with the daily operations of a variety of technical, training, research, planning, policy, and administrative activities of personnel administration and records management staff.
• Develops methods and procedures for gathering, compiling, analyzing statistical data and ensuring the accuracy and timeliness of data entry and production by team members.
• Reviews and evaluates compliance with program policies and procedures, statutes, and rules; and makes determinations and recommendations to implement corrective action(s) and process improvements to standardize and improve organizational systems.
• Develops and implements new or modifies existing administrative program policies, procedures, goals and objectives related to the assigned program areas.
• Reviews comprehensive technical records and reports that present and interpret data, identifies alternatives, and makes and justifies recommendations based on impact(s) to division resources.
• Assists with the establishment of goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
• Interprets historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated.

Conhecimentos

Supervisory leadership

Analytical thinking

Communication skills

Organizational skills

Formação académica

Bachelor's degree in Business Administration/Public Administration

Ferramentas

Microsoft Office Suite

SharePoint

DocuSign

Descrição da oferta de emprego

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Job Title DPS - RSD - Administrative Operations Lead - 1687

GENERAL DESCRIPTION:

Performs advanced (senior-level) professional administrative, consultative and policy analysis work. Work involves coordination, review and analysis of section functions and processes, including human resources, open records, employee training and records management, review and creation of division policies, program rules, and program metric reporting. May plan, assign, and/or supervise the work of others. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Responsibilities:

• Serves as point of contact for employees who liaise with other departments and internal programs to explain the programs and agency statutory requirements and provides technical assistance.
• Assists with the daily operations of a variety of technical, training, research, planning, policy, and administrative activities of personnel administration and records management staff.
• Develops methods and procedures for gathering, compiling, analyzing statistical data and ensuring the accuracy and timeliness of data entry and production by team members.
• Reviews and evaluates compliance with program policies and procedures, statutes, and rules; and makes determinations and recommendations to implement corrective action(s) ) and process improvements to standardize and improve organizational systems.
• Develops and implements new or modifies existing administrative program policies, procedures, goals and objectives related to the assigned program areas.
• Develops solutions to organizational issues and concerns, develops organizational change strategies and plans, and conducts or oversees training for their implementation.
• Reviews comprehensive technical records and reports that present and interpret data, identifies alternatives, and makes and justifies recommendations based on impact(s) to division resources.
• Assists with the establishment of goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
• Interprets historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated.
• Advises management on agency studies by identifying priorities and defining study scope, purpose, objectives, time frames, and resource requirements.
• May plan, assign, and/or supervise the work of others.
• Perform other duties as assigned.

GENERAL QUALIFICATIONS AND REQUIREMENTS:

Education: Graduation from an accredited four-year college or university with a major in Business Administration, Public Administration, or a related field.

Experience: Minimum of five (5) years related experience in office management, business administrative review and process, administration of personnel, or organizational development work. Minimum of two (2) years' experience directly supervising staff or serving in a Team Lead position preferred. Experience working with State of Texas is preferred.

Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.

Licensure and/or Certification: Must possess a valid driver license from state of residence.

Regulatory knowledge: Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.

Supervisory/Managerial/Leadership skills: Knowledge of management and supervisory methods and principles, performance and productivity standards, and fiscal/budget management. Able to develop plans, policies, and procedures for efficient workflow and overall effectiveness. Must exhibit integrity; provide clear direction to subordinates; promote teamwork and be able to motivate others to accomplish goals.

Interpersonal Skills: Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.

Organizational and Prioritization Skills: Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.

Presentation/Communication Skills: Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals.

Research and Comprehension: Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail: Must demonstrate an ability to examine data/information, discern variations/similarities, and be able to identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Technology (computers/hardware/software/operating systems): Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio), SharePoint and DocuSign.

Confidentiality and Protected Information: Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Safety: Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.

Schedule and/or Remote/Telecommuting work and/or Travel: Availability for after-hour work on occasion. This position may have the ability to telecommute based on the needs of the division/agency.

PHYSICAL and/or ENVIRONMENTAL DEMANDS:

The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ambulatory skills, e.g. stand, walk, sit;
• Ability to speak, hear, and exercise visual acuity;
• Ability to transfer weights of 15 pounds anticipated for this position;

Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.

A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.

A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.