Strategic Accounts RFQ & Project Coordinator

Mac Papers and Packaging; Jacksonville (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Mac Papers + Packaging is seeking a Strategic Accounts Project Coordinator to support the full life cycle of customer projects, pricing, and service accuracy. You will work with internal teams and customers to keep information organized, current, and shared with the right people.

Qualifications include a high school diploma (Bachelor’s preferred), 5 years in project management or customer service, and strong Excel/Office skills.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 5 years of project management or customer service experience.
• Excellent interpersonal and written/spoken communication skills.
• Proficient in Microsoft Office; Excel, Word, and PowerPoint.
• Ability to work independently and as part of a team; strong attention to detail.
• English reading and writing proficiency required.
• Must be able to pass a drug screen and background check.

Responsibilities

• Support Strategic Account team in gathering and documenting requirements, scope, and objectives for RFQs.
• Assist with organizing data, documentation, timelines, sourcing, and pricing for RFQs, tracking progress and raising issues to the Project Coordinator or Business Development Manager.
• Track changes in lead times, market indexes, and supplier pricing, and share updates with the team to support customer pricing and inventory decisions.
• Help maintain price files for Strategic Accounts customers, and run routine checks to confirm that sales transactions match negotiated cost and sell prices.
• Organize and file legal paperwork (e.g., NDAs, contracts, and other terms of agreement) for Strategic Accounts customers.
• Monitor order fulfillment and resolve service issues.
• Support inventory requests to include item code setup and demand changes.
• Help coordinate communication between the customers and internal teams.
• Assist Strategic Account team with preparing sales quotes and researching product sourcing options.
• Keep customer information files up to date for each Strategic Account customers.
• Other duties as assigned.

Skills

Interpersonal communication

Teamwork

Time management

Microsoft Office

Excel

Word

PowerPoint

Education

High school diploma or GED

Bachelor’s degree

Tools

Excel

Word

PowerPoint

Job description

Mac Papers + Packaging is seeking a Strategic Accounts Project Coordinator to support the full life cycle of customer projects, pricing, and service accuracy. You will work with internal teams and customers to keep information organized, current, and shared with the right people.

Qualifications include a high school diploma (Bachelor’s preferred), 5 years in project management or customer service, and strong Excel/Office skills.