Strategic Accounts Manager - Life Sciences Data Partnerships

Manifold; Cambridge (MA); On-site; USD 140,000 - 180,000; Full time

Job summary

Manifold is seeking a Manager, Strategic Accounts to own the relationship spectrum from post‑implementation adoption through renewal and expansion for a portfolio of our most important accounts. You will serve as the operational and commercial owner, accountable for renewals, upsells, and expansion revenue, while providing a high‑touch partnership.

You’ll engage senior stakeholders at health systems and data providers, collaborate with Product, Legal, and Finance, and translate scientific

Qualifications

• 5+ years managing strategic accounts with revenue or retention accountability.
• Experience selling to health systems or data providers in life sciences.
• Ability to translate scientific priorities into business value.
• Proven track record of managing both relationship health and commercial outcomes.
• Strong listening, diagnostic skills, and cross-functional mobilization.
• Experience negotiating contract terms with Legal and Finance.
• Executive communication with senior stakeholders.
• PhD or comparable credibility with stakeholders.

Responsibilities

• Serve as a trusted advisor, translating scientific priorities into value.
• Own account health, retention, and growth for a portfolio.
• Lead regular business reviews and maintain stakeholder visibility.
• Identify expansion opportunities across datasets and use cases.
• Develop living account plans with growth theses and renewal terms.
• Coordinate across Product, Professional Services, and Legal.
• Ensure clean handoff from Sales at go-live.
• Collaborate with technical teams on R&D workflows to spot expansions.
• Track portfolio status and surface risks early.

Skills

Strategic account management

Executive-level communication

Contract negotiation

Cross-functional collaboration

Multimodal data understanding

Health systems experience

Education

Advanced degree in life sciences or genomics

Job description

Manifold is seeking a Manager, Strategic Accounts to own the relationship spectrum from post‑implementation adoption through renewal and expansion for a portfolio of our most important accounts. You will serve as the operational and commercial owner, accountable for renewals, upsells, and expansion revenue, while providing a high‑touch partnership.

You’ll engage senior stakeholders at health systems and data providers, collaborate with Product, Legal, and Finance, and translate scientific